**1. Introduction**

Manners Productions is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mannersproductions.com, engage our services, or otherwise interact with us, in accordance with the General Data Protection Regulation (GDPR) and applicable EU laws.

**2. Data We Collect**

We may collect and process the following data about you:

- **Personal Identifiable Information:** Name, email address, phone number, company name, billing/shipping address.

- **Payment Information:** Details necessary for processing payments (handled securely through third-party payment providers).

- **Technical Data:** IP address, browser type, operating system, device information, browsing behavior.

- **Communication Data:** Correspondence with us via email, contact forms, or phone calls.

- **Media Content:** Raw footage, photographs, or other media files provided by or recorded for you.

**3. How We Use Your Data**

We use your data to:

- Provide our audiovisual services and manage projects.

- Communicate with you about your bookings, inquiries, or support.

- Process payments and invoices.

- Improve our website and services through analytics.

- Comply with legal obligations.

**4. Legal Bases for Processing**

We process your data based on:

- Your consent (e.g., consent to use cookies or receive newsletters).

- Performance of a contract (e.g., delivering services you have ordered).

- Legal obligations.

- Legitimate interests (e.g., improving services, marketing, or security).

**5. Sharing Your Data**

We do not sell your personal data. We may share your information with:

- Service providers (e.g., payment processors, hosting providers, technical support).

- Legal authorities if required by law.

- Other third parties with your prior consent.

**6. Data Retention**

We retain your data only for as long as necessary:

- To fulfill the purpose for which it was collected.

- To comply with legal, accounting, or reporting obligations.

- Or until you request deletion.

**7. Your Rights**

Under GDPR, you have rights including:

- Access to your personal data.

- Correcting inaccurate or incomplete data.

- Erasing your data ("right to be forgotten").

- Restricting or objecting to processing.

- Data portability.

- Withdraw consent at any time.

To exercise your rights, contact us at [contact email].

**8. Cookies and Tracking Technologies**

Our website uses cookies to enhance user experience. You can manage your cookie preferences via your browser settings.

**9. Data Security**

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

**10. International Data Transfers**

If we transfer data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.

**11. Changes to This Privacy Policy**

We may update this Privacy Policy periodically. Changes will be posted on our website with the updated date.

**12. Contact Us**

For questions about this Privacy Policy or to exercise your rights, please contact us at:

Manners Productions

fares.m@mannersproductions.com